Experience is the jobs we have had, the people we have met and how we have worked with them, and the benefits we have brought to people we will never meet.

Work

  • Lexxic via Harris Healthcare · Remote / Contract · 2024-25
    User Experience / User Interface Design Consultant
    Shipped three new web applications to support people with neurodivergent diagnosis and extensive internal system to support those people. I led the user experience research, profiling, and journey planning, and then designed the interface.
  • Cabin Pressure · Remote / Freelance · 2003-
    User Experience / User Interface on Freelance Projects
    Shipped Creative Arts Experience projects. I work with creators to find their audience and define how they will communicate, designing and building those platforms. I also consult on user experience solutions for broader projects.
  • Parkdean Resorts Digital · Leeds & Newcastle / Permanent · 2021-23
    Senior Lead User Experience Designer
    Shipped Activities Booking Platform (Revenue up 3.2%), Holiday Home Buying Journey (NPS up 16%), and creating the Digital sub-brand. I led on user experience research, profiling and journey planning, as well as on designing and prototyping.
  • Libertatem Healthcare · Remote / Sub-Contract · 2020-21
    Senior User Experience / User Interface Designer and FE Developer
    Shipped comprehensive platform for managing Healthcare treatment for £15m business. I led on user experience research for specialist, journey mapping, and I designed the user experience and the interface. I also built the front end.
  • Otto UK Freemans Grattan Holdings · Bradford / Contract · 2018-20
    Senior User Experience / User Interface Designer and FE Developer
    Created Drop-Shipping Platform for 3rd Parties. I led UX research, the mapping and the design and prototype, and designed and built the front end for the interface.
  • QA - Leeds / Contract · 2016-18
    Senior User Experience / User Interface Designer Developer
    Shipped New Delegate Experience & Course Management Upgrades, Sales Calculator (Internal), Delegate Physical Sign In App. I lead the user experience research, journey mapping and design, and created the interface including both design and front end build.
  • University of Leeds · Leeds / Contract · 2015-16
    Senior User Experience Designer
    Crafted a toolkit of user experience patterns and reusable components for the four hundred plus University websites. I led the research, designed the components and planned the implementation for the project.
  • Studio of Things · Leeds / Permanent · 2014-15
    Senior User Experience / User Interface Designer and FE Developer
    Shipped projects for NHS, Graduate Jobs, Leeds Sporting Awards, Satsuma, Provident Financial Group. I lead the user experience design, the interface work, and the front end build for all projects.
  • Bloom Agency (Jaywing) · Leeds / Permanent · 2012-14
    User Experience Director
    Shipped major projects for ADT UK, LA Fitness, Benenden, Graduate Jobs & Emirates. Also designed interfaces for Leeds Building Society, Anglian Windows, Teacher Rubber Stamps, Anglian, Rochdale Hornets, and Helios Towers.
  • CAP · UX Designer & Front End Developer · Leeds / Contract · 2011-12
  • Lloyd TSB · Halifax & Leeds / Contract · 2011
    User Experience Lead (Release C)
    Lead the user experience upgrade project for Bank of Scotland & Halifax Brands across a major infrastructure rework for the business.
  • Technophobia · Sheffield / Contract · 2009-11
    User Experience Designer
    Shipping major projects for UK Gov Planning portal, Pizza Express, Green Flag / Direct Line, Gas Safe, Derry City Council, Homes & Communities, and Alfa Romeo.
  • Zolv · User Experience Designer · Leeds / Permanent · 2008-09
  • Poulters · Web Producer · Leeds / Permanent · 2005-08
  • Zestmedia · Head of DHTML Design · Leeds / Permanent · 2001-03
  • Corporate World · Web Designer · Batley / Permanent · 1999-2001